[NMUG] LaCie USB external hard drive

[Ernie Ives]

Ernie Ives Marquetarian and microscopist

I had exactly the same thing happen. It was still in warranty and  
LaCie replaced the pwerpack

Best wishes
Ernie



On 9 Sep 2009, at 15:20, G.Howells wrote:

> Hi.
> 	I had one stop working. The problem? The power pack had
> failed and needed replacing.
>
> Gordon.
>
>
>> Hi,
>>
>> Can anyone help or suggest what we should do? Our external hard drive
>> seems to have stopped working - we use it solely for Time Machine  
>> back-
>> ups and it has not worked since Monday. The hard drive icon does not
>> appear in the finder or the desktop and we have tried restarting,
>> disconnecting and reconnecting cables - pressing the reset button all
>> with no success.
>>
>> If the hard drive has "died" who can we go to get this checked out  
>> and
>> how does one retrieve the data off the hard disc?
>>
>> Thanks,
>>
>> Ed and Phyll
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